Information we collect

We may collect information you voluntarily provide, including your name, business name, email address, phone number, website, Google Business Profile URL, service areas, business goals, and other details included in an inquiry or client communication.

We may also receive basic technical and usage information such as browser type, device type, pages visited, referring pages, approximate location, and interactions with the website through hosting, security, analytics, or similar tools.

How we use information

We use information to respond to inquiries, assess service fit, provide local SEO and online visibility services, communicate about work, maintain business records, improve the website, measure marketing performance, protect the website, and comply with applicable obligations.

Forms, email, and phone communication

Information submitted through our inquiry form is delivered to Ostenova and may be retained in our website systems and email records. If you request a call, we may use the phone number provided to contact you about your inquiry.

Cookies and analytics

This website may use cookies or similar technologies for essential functionality, security, analytics, and performance measurement. Browser settings may allow you to limit cookies, although doing so can affect website functionality.

How we share information

We do not sell personal information. We may share information with service providers that support website hosting, forms, email, analytics, security, or client work; when required by law; or when reasonably necessary to protect our rights, users, or systems. Providers receive only the information reasonably needed for their function.

Data retention and security

We retain information for as long as reasonably necessary for the purposes described above, legitimate business records, dispute resolution, and legal compliance. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

Your choices

You may ask to access, correct, or delete personal information we hold about you, subject to applicable exceptions. You may also opt out of non-essential marketing messages at any time.

Third-party websites

This website may link to third-party platforms, including Google services. Their privacy practices are governed by their own policies, not this one.

Children’s privacy

Ostenova’s services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy as our services, tools, or legal obligations change. The latest version will be posted on this page with its effective date.

Contact

Ostenova operates from North Carolina and serves clients throughout the United States. Privacy questions may be sent to contact@ostenova.com or directed to 603.395.0266.