Website use

You may use this website for lawful informational and business purposes. You may not attempt to disrupt the website, gain unauthorized access, misuse forms, introduce malicious code, scrape the website in a harmful manner, or use its content unlawfully.

Services

Ostenova provides managed local SEO and online visibility services. Work may include Google Business Profile optimization, local search research, review and reputation guidance, content and on-page improvements, technical SEO recommendations, citations, measurement, and reporting. The exact scope is defined in a separate proposal, order, or service agreement.

No performance guarantees

Search engines, map platforms, competitors, customer behavior, and third-party systems are outside Ostenova’s control. We do not guarantee rankings, traffic, lead volume, revenue, platform placement, or a fixed performance timeline. Examples, forecasts, audits, and reports are informational and are not promises of a particular result.

Client responsibilities

Clients are responsible for providing accurate information, timely approvals, appropriate account access, lawful content, and cooperation reasonably needed to perform the work. Clients remain responsible for their business claims, regulatory compliance, customer service, and decisions made from recommendations.

Fees, term, and cancellation

Pricing, payment timing, service term, renewal, cancellation, and any onboarding or additional-work fees will be stated in the applicable written agreement. If these website terms conflict with a signed client agreement, the signed agreement controls for that engagement.

Third-party platforms

Services may involve Google, website platforms, analytics tools, directories, email providers, or other third parties. Their availability, policies, data, and decisions are outside our control, and clients may need to accept their terms separately.

Intellectual property

Ostenova retains ownership of its pre-existing methods, templates, systems, know-how, and materials. Ownership and permitted use of engagement-specific deliverables will be described in the applicable client agreement. The Ostenova name, branding, and website content may not be copied or used without permission.

Confidentiality

Each party should protect non-public business information received during an engagement and use it only for the agreed work, except where disclosure is authorized or legally required. More detailed confidentiality obligations may appear in the client agreement.

Disclaimer and limitation

This website is provided on an “as available” basis. To the fullest extent permitted by law, Ostenova disclaims implied warranties relating to the website and is not liable for indirect, incidental, special, consequential, or punitive damages arising from website use. Any service-specific limitations will be set out in the client agreement.

Termination

Ostenova may restrict website access for misuse. Client-service termination rights and post-termination responsibilities will be governed by the applicable written agreement.

Governing law

Unless a client agreement states otherwise, these website terms are governed by the laws of North Carolina, without regard to conflict-of-law principles.

Changes

We may revise these terms as the website and services evolve. Updated terms become effective when posted with a revised date.

Contact

Questions may be sent to contact@ostenova.com or directed to 603.395.0266.